COVID-19: DUE TO THE SURVERITY OF THE PANDEMIC, TROY'VE COSMETICS IS NOT ACCEPTING RETURNS OR EXCHANGES !!
Satisfactory with our Troy'Ve Beauties is our aim and our goal. If for any reason you are not satisfied with your product (s), you may return all items in it's original package to Troy'Ve Cosmetics for a consideration of return/exchange on the item. Unfortunately, we do not refund the original shipping cost, if considered only cost of the item. Neither do we cover the cost of shipping on refund items.
Used products will NOT be fully refunded. If the returned product(s) appear to be used and or damaged, you will be offered a partial refund of 30%.
If damage products are received due to shipping and handling, or incorrect product received please contact Troy've Cosmetics immediately. We will cover the shipping cost and mail out the new product(s)
